Business performance improvement

Achieving remarkable results

We understand that even businesses within the same sector have differing practices and goals, which is why we treat every client as an individual. We work with our clients to provide a unique blend of facilitation, training and consultancy aimed at delivering sustainable business improvement regardless of sector.

Since our formation in 2000, we have been become synonymous with achieving remarkable results for our customers. For examples of how we've turned the fortunes of several companies around, please take a look at our case studies. A selection of specific areas of expertise we use to facilitate business performance improvement is listed below.

Lean

The term 'lean' is now well-understood in all circles as a means to deliver sustainable improvement in all areas of business through the understanding of customer value, lead time and the aggressive elimination waste in all its forms. Through this approach, organisations can significantly reduce or eliminate processes and practices which do not support customer value yet consume excessive resources in their undertaking.

It is a widely held belief that leaner, fitter, more agile organisations are better placed to recover from an economic recession. The proactive approach to cost reduction or cost avoidance will help the organisation thrive in a more competitive marketplace. Our ability to help organisations deliver significant improvements in business performance at reduced cost is where we excel.

We are experts in lean, as demonstrated across a wide number of sectors, and can help you to identify and manage waste in all areas of your business.

Six sigma

Our black belt practitioners have a wide experience in training and implementing six sigma methodologies across many organisations. The methodology uses a structured approach to achieve customer-focused improvements, through statistical data analysis, problem solving, process variability reduction and review processes.

Our programmes of support combine structured training, facilitation and change agent mentoring programmes aiming to give individuals and organisations the confidence to lead change in the future. They are designed around client-specific issues and all training and support is based around real problems facing the organisation.

Business process re-engineering

We are firm believers in challenging the ways in which things have always been done. Our success in business process re-engineering has reaped substantial rewards for those organisations that are willing to open their minds to change and go right back to basics. As the name suggests business process re-engineering entails the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in performance such areas as cost avoidance, cost reduction, quality, service and speed. We have the skills and knowledge to effect considerable business improvements as a result of this exercise.

Total Productive Maintenance

Total Productive Maintenance (TPM) goes hand-in-hand with lean thinking and is an element of business improvement where we have unrivalled expertise. The aim is to improve equipment reliability and reduce cost through the up-skilling of both the operations and maintenance teams.

Our approach to TPM will build upon a company's knowledge and experience to deliver improved plant operation, reliability improvement and improve an organisation's standing in terms of compliance.

Consultancy

A number of clients require a specific job to be done. We are able to offer consultancy services to meet these specific needs. We can offer practical support to meet an organisation's challenges going forward, including right sizing and cost avoidance.